Available for Consulting

Hi, I'm Ch. Waseem

Head of IT | Digital Transformation Leader | ERP & BI Expert

22+ Years of IT Operations & Digital Transformation Excellence

22+
Years Experience
4K+
Followers
50+
Projects Delivered
6+
Awards Won
Ch. Waseem
Lahore, Pakistan
About Me

Transforming Businesses Through Technology

With over 22 years of experience in IT operations and digital transformation, I specialize in leading enterprise-wide ERP implementations, business intelligence solutions, and large-scale process automation. As an IT leader, I have successfully delivered Microsoft Dynamics 365 ERP, Power BI analytics platforms, SAP B1, payment gateway integrations, and nationwide network infrastructure projects for some of Pakistan’s largest retail organizations.

Core Skills & Expertise

Microsoft Dynamics 365SAP Business OnePower BI & Business IntelligenceERP ImplementationDigital TransformationCisco Networking & VPNIT Operations ManagementProcess AutomationPayment Gateway IntegrationRetail IT SolutionsTeam LeadershipDisaster Recovery
Services

What I Can Do For You

End-to-end IT, ERP, BI and automation services backed by 22+ years of enterprise experience.

ERP Implementation

End-to-end Microsoft Dynamics 365 and SAP B1 implementations for retail, distribution and manufacturing.

Business Intelligence

Power BI dashboards, automated reporting and data analytics to power smart business decisions.

Payment Integration

OMNI payment gateway integration with JazzCash, Telenor Easypaisa and digital POS terminals.

IT Infrastructure

Nationwide Cisco point-to-point VPN, network design, branch connectivity and EPOS rollouts.

Process Automation

Automating recovery, sales, accounts, admin & HR processes — reducing manual work by 80%+.

IT Strategy & DR

IT operations leadership, disaster recovery, and strategy aligned with business growth.

Portfolio

Selected Projects

A snapshot of large-scale enterprise projects I've led and delivered.

1
Apr 2022

Microsoft Dynamics 365 – JazzCash OMNI Integration

Live integration of JazzCash with Microsoft Dynamics 365 F&O for the OMNI Payment Gateway using JazzCash services.

2
Sep 2020 – Present

C-Analyticals – Power BI Retail Platform

Launched a state-of-the-art retail BI tool delivering decision-making analytics to executive management at Ruba Digital.

3
Sep 2021 – Jan 2022

Microsoft Dynamics 365 – Telenor Easypaisa Integration

Integrated Microsoft Dynamics 365 F&O with Telenor Easypaisa to receive payments directly into customer ledgers via mobile and digital terminals.

4
Jun 2021 – Oct 2021

Customer Recovery Automation – Power BI

Automated the recovery process and management reporting using Power BI dashboards and automated data pipelines.

5
Nov 2019 – Jun 2020

Microsoft Dynamics 365 ERP – Ruba Digital

Implemented Microsoft Dynamics 365 as a unified ERP for one of Pakistan’s largest electronics retail chains.

6
Jan 2013

SAP Business One Implementation

SAP B1 implementations across head office and branch offices for streamlined operations.

7

Nationwide Cisco VPN Network

Connected 20+ branch sites with point-to-point VPN using state-of-the-art Cisco routers.

8

EPOS Online Sales System

Implemented a nationwide online EPOS sales information collection system across retail outlets.

9

Showroom-Wide ERP Rollout

Configured and deployed ERP software nationwide on 100+ retail showroom nodes.

Career

Professional Experience

Head of IT

2019 – Present

Ruba Digital (Pakistan’s largest electronics retail chain)

Leading IT operations, ERP, BI, and digital transformation initiatives for a nationwide retail network.

IT Manager / Senior IT Roles

2006 – 2019

SONY Panpacific Electronics

Managed nationwide IT operations, network infrastructure, and ERP rollouts for retail showrooms.

Network Administrator

Apr 2002 – May 2004

Petroman Training Institute Lahore

Managed network infrastructure and IT operations.

Assistant Deputy Manager IT

Aug 2004 – Dec 2004

Punjab Vocational Training Council

Supported IT operations across vocational training facilities.

Recognition

Honors & Awards

The Man of Automation

Ruba Digital

Feb 2022

Recognized for automating business processes across Recovery, Sales, Accounts, Admin & HR departments.

Employee of the Year

Ruba Digital

Feb 2021

Awarded for company-wide process automation during 2021.

Achievement Award

Confiz Pvt Limited

Jan 2021

For successful end-to-end Microsoft Dynamics 365 implementation at Ruba Digital.

Best Employee of the Year

SONY Panpacific

Mar 2015

For delivering excellent IT performance through the year.

The IT Excellence Award

Sony Panpacific

Feb 2012

For connecting 20+ branch offices using Cisco point-to-point VPN.

Best Employee 2006

Panpacific Electronics

Dec 2006

For disaster recovery of all official data after the office fire of August 2006.

Get In Touch

Let's Work Together

Whether you need ERP implementation, Power BI analytics, IT transformation, or expert consultation — I'm here to help. Fill out the form and I'll get back to you within 24 hours.

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